Giving feedback at work is never easy, but it can be better.
That’s the message behind The Civil Feedback Toolkit: Speak Up, Build Up, a recent CIRAS virtual event featuring speaker Mike Wagner. The session helped leaders and employees alike develop tools for providing feedback in a way that is direct, respectful, and constructive.
As CIRAS Workforce Services Director Dawn Ealy noted, even experienced leaders sometimes struggle with giving feedback that both addresses issues and preserves relationships. Mike’s framework provided clear, practical steps to improve that process. By emphasizing clarity, shared intent, and curiosity, the toolkit encourages users to speak up without shutting others down.
One of the core takeaways? Feedback should be a conversation, not a confrontation. Mike’s toolkit walks participants through how to prepare for tough conversations, frame concerns civilly, and focus on improvement—not blame.
Whether you’re managing teams or working cross-functionally, these skills can make a difference in how you communicate and collaborate.
Missed the live session? Watch the recording now.
The session is also available with accompanying slides for easy reference.
Want to bring this training to your organization or explore how CIRAS can support your workplace goals? Reach out to our team—we’d love to connect.
Contact Dawn Ealy to learn more.